Terms of Service
Support

1.1: This Terms of Service Agreement (hereinafter referred to as the 'Agreement' or 'Terms') constitutes a legally binding contract between Nodesty LLC (hereinafter referred to as the 'Company', 'Nodesty', 'we', or 'us') and the individual or entity establishing an account, placing an order, activating automatic payments, or otherwise utilizing any services provided by the Company (hereinafter referred to as the 'Customer' or 'you').

1.2: By establishing an account, submitting an order, enabling automatic recurring payments, or utilizing the Services, the Customer hereby accepts and agrees to be bound by all the terms, conditions, and notices contained or referenced in this Agreement, and warrants that all registration information submitted is complete, accurate, and current.

2.1: The Company offers virtual servers (VPS), dedicated servers, web hosting, and email hosting (individually and collectively, the 'Services'). The specific technical parameters, resource allocations, geographic locations, billing cycles, and any service-specific conditions are set forth on the respective product page, order summary, or customer portal.

2.2: All orders are subject to credit card validation, fraud prevention screening, compliance reviews, capacity availability, and acceptance by the Company. Provisioning timelines provided by the Company are estimates only, and the Company shall have no liability for provisioning delays unless otherwise set forth in a separate written Service Level Agreement (SLA).

3.1: The Customer assumes sole responsibility for safeguarding all account credentials and passwords, maintaining a current and valid primary contact email address, and for all activities occurring under the Customer's account. The Customer shall notify the Company immediately of any suspected unauthorized access or security breach.

3.2: The Customer is solely responsible for all content, applications, databases, websites, email transmissions, and activities hosted on or conducted through the Services, and shall ensure full compliance with all applicable local, state, federal, and international laws. The Customer shall not use the Services to access unauthorized networks or data, and shall not resell or sub-license the Services without the prior written consent of the Company.

4.1: Fees for the Services are specified at checkout, in the order summary, or on the respective invoice, denominated in TRY, USD, or EUR. All fees are exclusive of applicable sales tax, VAT, GST, or other governmental levies, which shall be paid by the Customer where applicable. The Customer shall bear all currency conversion fees, bank charges, or transaction processing fees imposed by financial institutions.

4.2: Acceptable payment methods include credit/debit cards via Stripe, pre-funded Nodesty account balances, bank transfers, or Wise transfers as detailed in the customer portal. Bank transfers require the corresponding invoice reference and shall remain pending until confirmed and cleared. In-person or cash payments are strictly prohibited.

4.3: The Customer shall pay each invoice in full on or before the designated due date. Failure to pay any invoice when due may result in the restriction, suspension, cancellation, or termination of the affected Services. The Customer shall be liable for all reasonable collection costs and legal fees incurred by the Company in enforcing payment.

5.1: The Customer may opt to enable automatic recurring payments for individual Services. By enabling automatic payments, the Customer hereby authorizes the Company to automatically charge the Customer's registered credit card or deduct from the Customer's pre-funded account balance to pay outstanding invoices in accordance with the billing cycle.

5.2: Active Services may be eligible for early renewal via the customer portal. Renewals are processed and take effect only upon full payment of the renewal invoice. Failure to pay a renewal invoice prior to expiration may result in cancellation. Automatic payment authorization does not construct an independent contract renewal beyond the specific invoice or Service term shown in the account.

6.1: Service upgrades and downgrades are subject to hardware availability, compatibility, technical migration requirements, and the pricing presented to the Customer prior to execution. Modifying a Service configuration may result in temporary downtime, re-provisioning, or the loss of data that exceeds the new allocation limits.

6.2: Modifications to dedicated server configurations require manual review and support ticket submission. The Company reserves the right to modify, replace, or discontinue products, features, or specifications for future terms, subject to providing reasonable notice as required by applicable law.

7.1: The Customer shall comply with the Fair Use Policy (FUP) and all product-specific guidelines, which are incorporated into this Agreement by reference. These guidelines govern resource consumption, network traffic, cryptocurrency operations, proxy/VPN setups, disk I/O, email volume, and any conduct that may degrade network performance or impact other subscribers.

7.2: The Company reserves the right to investigate credible abuse complaints or suspected violations of this Agreement. The Company may remove unlawful content, restrict system resources, or suspend Services. Where commercially reasonable, the Company will notify the Customer and provide an opportunity to cure; however, the Company may suspend or terminate Services immediately and without prior notice in cases of security threat, fraud, severe abuse, or legal mandate.

8.1: The Customer is solely responsible for maintaining independent, off-site backups of all Customer data. Any backup, snapshot, or restore utility provided by the Company is offered as an auxiliary service, and the Company makes no warranties that backups will be complete, uncorrupted, or recoverable.

8.2: For virtual servers, backup restoration processes may overwrite existing active data. The Company is under no obligation to perform manual data recovery. Any custom recovery services shall be subject to pre-approved hourly rates. Upon Service expiration, cancellation, termination, or account deletion, all hosted data will be permanently deleted in accordance with the Company's data retention policies.

9.1: The Company reserves the right to suspend, restrict, or terminate Services for nonpayment, fraud, security risk, material breach, illegal activity, FUP violation, or to comply with law enforcement. Suspension of email services will block access to mailboxes and suspend mail delivery.

9.2: The Customer may request Service cancellation via the customer portal or support system. Dedicated server cancellations are subject to verification. Refund eligibility, exclusions, and processing methods are governed strictly by the Delivery and Refund Policy. Approved refunds may be issued to the original payment method or credited to the account balance; no refund is guaranteed for accounts terminated due to policy violations, abuse, or fraud.

10.1: THE SERVICES ARE PROVIDED ON AN 'AS-IS' AND 'AS-AVAILABLE' BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF DATA LOSS.

10.2: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NODESTY LLC, ITS AFFILIATES, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. THE COMPANY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER FOR THE SPECIFIC SERVICE GIVING RISE TO LIABILITY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11.1: The Company may amend this Agreement at any time for future terms. Material modifications will be posted on the website with the effective date and, where appropriate, communicated via the Customer's registered email or portal. Continued use of the Services after the effective date constitutes acceptance of the amended Terms.

11.2: All notices, demands, or communications from the Company will be sent to the primary email address in the Customer's account or posted in the customer portal. The Customer agrees that electronic communications satisfy all legal requirements for written notice. Marketing emails are subject to opt-out preferences defined in the Privacy Policy.

12.1: This Agreement and any dispute arising out of or related to it shall be governed by, and construed in accordance with, the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The state and federal courts located in Delaware shall have exclusive jurisdiction over any disputes arising under this Agreement, and the Customer hereby consents to the personal jurisdiction of such courts.

12.2: Any inquiries or notices regarding this Agreement or the Services must be directed to Nodesty LLC through the customer portal ticket system or via the official contact information published on nodesty.com.