Billing & Payments
I paid, but my invoice still looks unpaid
What to do if an invoice is still open after payment.
Payment may take a moment
Some payments may take a short time to reflect. Wait a few minutes and refresh the page.
If it is still unpaid
Send the invoice number, payment time, and receipt if available.
Review
Support will check the payment provider and invoice status.
Additional note
If you are not sure which case applies to your service, open a support ticket with your service name and a short explanation. The team can review it and guide you.
